Your security,
our priority

In short, you always control who can see your documents and which documents they can see. Now let’s go into a bit more detail:

No one can access your documents outside your Workspace

Your Workspace documents are on the web, but they are not public unless you choose to make them public. This means that if someone has one of your document’s URL, they won’t be able to access it unless they are Members of your Workspace or you invite them as Guests to that specific document.

Inside your Workspace, you can control who sees what

Inside your Workspace all files are shared by default and all Workspace Members can see them. Workspace Members are Editors (people who can create files) or Viewers (people who can see documents on the Web app).

You can control access to documents by creating Project folders and setting these folders to be private. Only Members that are added to a private folder can see its contents. And if you’re in a Business plan, you can create permissions groups to add multiple Members to a document or project.

You can also invite people as Guests. Guests have limited access because they are not Workspace Members. You need to invite Guests at a document level. This means that if you want a Guest to see two documents you’ll need to add that person to each document and in turn, that Guest will need to accept two invitations.

Guests are a useful way to add people from outside your team or organization.

You can make a file public by editing it’s share settings. Public files are accessible to anyone with the document link, but you can control if you allow file downloads, inspecting and commenting.

We don’t process or store payment data ourselves, but with our payment providers who are are PCI compliant. Learn more about Stripe and FastSpring’s security and compliance measures.

Sketch and our payment providers are hosted on Amazon Web Services, which holds multiple certifications for its data centers — including ISO 27001 compliance, PCI Certification, and SOC2 Certification. Learn more at AWS Security and AWS Compliance.

Currently, we don’t offer an on-premise solution (private cloud), but we are working on providing this option in the future.

Both our in-transit and at-rest data are encrypted. That includes data in our database, underlying storage, backups, replicas, and snapshots. When we transfer data, we rely on HTTPS with TLS 1.2 or better.

All our servers are protected within our own Virtual Private Cloud (VPC), which is only accessible through secure connections and strict network Access Control Lists.

Our privacy policies adhere to the European Union General Data Protection Regulation (GDPR) and to the UK GDPR standards. We uphold those standards and apply them to all of our customers — including those outside of the EU.

For more information on how we collect and process data, please refer to our Data Processing Addendum and to our Privacy Statement. Learn more by reviewing our Terms and Policies.

We use a number of sub-processors to improve our services to you.

View a full, up-to-date list of sub-processors.

The specifics of data processing — such as its scope and purpose — are governed in our standard Data Processing Addendum (DPA), which is an attachment to our Terms of Service.

We have an in-house security team that looks after security on all levels — from our product and infrastructure, to our team.

We grant employees internal access to Sketch’s system and data on a case-by-case basis, through a strict access request procedure. We only give access to the specific information they need — and we continually review their access.

Every member of our team also participates in mandatory yearly security awareness training. We also train new joiners to make sure they align with Sketch’s understanding and value of security.

We conduct at least one external penetration test per year to detect and address any potential vulnerabilities. We also encourage public bug bounties to identify and report any potential security concerns via our Responsible Disclosure Policy.

Finally, we also run an ongoing research program where we invite ethical hackers to detect risks or issues within defined contexts. This enables us to monitor and fix their findings year-round.

You can review our full list of security measures to learn more.

You can find all of our Terms and Policies on the Legal Page. It includes the following:

• Terms of Service
• EULA
• Data Processing Addendum
• Privacy Statement
• Social Media House Rules
• Cookie Policy
• Sketch Security Overview
• Responsible Disclosure Policy